Privacy policy

Thank you for visiting our website, www.f-tronic.de, and for your interest in our company.

The protection of your personal data, e.g. date of birth, name, phone number, address, is of great concern to us.

The purpose of this Privacy Policy is to inform you about the processing of your personal data that we collect from you when you visit our website. Our Privacy Policy complies with the statutory regulations of the EU GDPR and the German Federal Data Protection Act (BDSG). The following Privacy Policy serves to fulfil the information obligations arising from the GDPR. These can be found, for instance, in article 13 and article 14 and onwards of the GDPR.

Controller

The controller in the sense of article 4 number 7 of the GDPR is the party who, either alone or jointly with others, decides on the purposes and means of the processing of personal data.

The controller for our website is:

f-tronic GmbH
Zum Gerlen 21-25
66131 Saarbrücken
Germany
Email: info@f-tronic.de
Tel: +49 689394830
Fax: +49 6893948394 

Data Protection Agent Contact Details

We have appointed a data protection agent in accordance with article 37 of the GDPR. You can reach our data protection officer using the following contact details:

Alexander Bergweiler
Zum Gerlen 21-25
66131 Saarbrücken
Germany
Email: Alexander.Bergweiler@koenig-rechtsanwaelte.de 

Website Operation and the Creation of Log Files

Whenever our website is accessed, our system automatically collects data and information from the respective accessing device (e.g. computer, cellphone, tablet).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The requesting device’s operating system;
(3) Host name of the accessing computer;
(4) IP address of the requesting device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) accessed on our website;
(7) Websites from which the user’s system accessed our website (referrer tracking);
(8) Confirmation of whether the access was successful;
(9) Transferred data volume 

This data is saved in our system’s log files. This data is not stored together with personal data from specific users, thus preventing the identification of individual website visitors.

Legal Basis for the Processing of Personal Data

article 6 paragraph 1 f of the GDPR (legitimate interest). Our legitimate interest lies in guaranteeing that the purpose outlined below is achieved.

Purpose of Data Processing

The temporary (automated) storage of this data is required to process the website visit in order to facilitate the website’s provision. Personal data is stored and processed to maintain our website’s compatibility for, ideally, all of our visitors, to prevent misuse and to deal with any disruptions. To this end, it is necessary to log the technical data of the requesting computer so that we can react to display errors, attacks on our IT systems and/or errors affecting our website’s function as quickly as possible. We therefore use the data to optimize the website and to generally ensure the security of our information technology systems.

Storage Period

The aforementioned data will be deleted as soon as it is no longer required or 3 months after visiting our website at the latest, in order to guarantee website compatibility for all visitors.

Objection and Deletion Options

You can object to processing at any time in accordance with article 21 of the GDPR and request the deletion of data under article 17 of the GDPR. In the following part of this Privacy Policy, you can read about your rights and how to exercise them.

Special Functions of the Website

Our website offers you various functions, whereby we collect, process and store personal data upon use. Below, we explain what happens to this data:

Comment function

  • What personal data is collected and to what extent is it processed?
    Any personal data provided by you in a comment, such as the content of your comment, your name or pseudonym, your email address, etc. will be used by us to fulfil the purpose stated below.
  • Legal Basis for the Processing of Personal Data
    article 6 paragraph 1 a of the GDPR (consent through clear action/behavior)
  • Purpose of Data Processing
    The purpose of the data processing is the acceptance and publishing of your comment on our website.
  • Storage Period
    Your comment is stored and published without an end date. We reserve the right to delete without providing grounds and without prior or subsequent information.
  • Revocation and Deletion Options
    We will immediately delete your comments at your request. To do so, please use the “delete” function or contact us. The opportunities to revoke consent or request deletion are based on the general regulations regarding the right to withdraw consent and deletion under data protection law as outlined below in this Privacy Policy.
  • Requirement to Provide Personal Data
    Use of the comment function is neither contractually nor legally required and is also not necessary for the conclusion of a contract. The comment function is used on a voluntary basis. You are not required to leave a comment on our site. If you would like to leave a comment, you will need to fill out the required fields. If you do not provide content for the required information, your comment cannot be published.

Contact Form(s)

  • What personal data is collected and to what extent is it processed?
    The data you enter into our contact forms as submitted via the contact form input screen will be used to fulfil the purpose mentioned below.
  • Legal Basis for the Processing of Personal Data
    article 6 paragraph 1 a of the GDPR (consent through clear action/behavior)
  • Purpose of Data Processing
    Data collected via our contact form(s) is only used to process the specific request submitted using the contact form.
  • Storage Period
    After your request has been processed, the data collected will be immediately deleted insofar as there are no statutory retention periods.
  • Revocation and Deletion Options
    The opportunities to revoke consent or request deletion are based on the general regulations regarding the right to withdraw consent and deletion under data protection law as outlined below in this Privacy Policy.
  • Requirement to Provide Personal Data
    The contact forms are used on a voluntary basis and these are neither contractually nor legally required. You are not obliged to contact us via the contact form: you can also use the other contact options provided on our website. If you want to use our contact form, you must fill in the fields marked as mandatory. If you do not input the necessary content into the contact form, you will either not be able to send the request or we will unfortunately not be able to process your request.

Login area

  • What personal data is collected and to what extent is it processed?
    The registration and login data you provide us will be used to fulfil the purpose stated below.
  • Legal Basis for the Processing of Personal Data
    article 6 para.1 lit. b GDPR (implementation of (pre) contractual measures)
  • Purpose of Data Processing
    You have the option of using a separate log-in area on our website. So that we can verify your authorization to use the protected area or access protected documents, you must enter your log-in data (email or username and password) into the relevant form.
  • Storage Period
    The data collected will be stored for as long as you have a user account with us.
  • Objection and Deletion Options
    In the following part of this Privacy Policy, you can read about your rights and how to exercise them.
  • Requirement to Provide Personal Data
    It is contractually stipulated that the log-in area must be used to access the protected area. It is not possible to use the content protected by the log-in area without entering personal data. If you want to use our log-in area, you must fill in the fields marked as mandatory (username and password). You need a user account to enter data. It is not possible to register if the data you enter is incorrect. You cannot use the protected area if you do not enter the data or you enter incorrect data. However, the rest of the site can be used without logging in.

Newsletter Subscription Form

  • What personal data is collected and to what extent is it processed?
    By signing up to the newsletter on our website, we receive the email address you entered in the registration field and, if applicable, further contact data if you provide us with this via the newsletter subscription form.
  • Legal Basis for the Processing of Personal Data
    article 6 paragraph 1 a of the GDPR (consent through clear action/behavior)
  • Purpose of Data Processing
    We exclusively use data submitted via our newsletter subscription form for the purpose of sending out our newsletter, in which we provide information about all of our services and news. We will send you a confirmation email containing a link that you must click to confirm your subscription to our newsletter (double opt-in).
  • Storage Period
    You can unsubscribe from our newsletter at any time by clicking the unsubscribe link contained in each newsletter. Your data will be deleted immediately after you unsubscribe. Your data will also be immediately deleted if you fail to fully subscribe. We reserve the right to delete without providing grounds and without prior or subsequent information.
  • Revocation and Action Options
    You are able to withdraw your agreement according to Art. 7 Para. 3 GDPR at any time. However, the processing carried out up to the time of the withdrawal remains unaffected by this. With regard to further rights, we refer to the overview at the end of this privacy policy.
  • Requirement to Provide Personal Data
    If you would like to receive our newsletter, you must fill in the fields marked as mandatory and confirm your email address by clicking on the double opt-in link. The information provided to subscribe to the newsletter is not required to enter into a contract with us and is not legally binding. It is purely used to send our newsletter. If you do not fill the necessary information with content, we will unfortunately not be able to provide you with our newsletter service.

Involvement of External Web Services and Data Processing outside the EU

We use active content from external providers, known as web services, on our website. By visiting our website, these external providers may gain access to personal information about your visit to our website. Data may hereby be processed outside the EU. You can prevent this by installing a suitable browser plug-in or deactivating the use of scripts in your browser. This may lead to functional restrictions on the websites you visit.

We use the following external web services:

  • F-tronic-shop
    On our website, we use the F-tronic-shop service provided by f-tronic GmbH , Zum Gerlen 25, 66131 Saarbrücken, Germany, email: info@f-tronic.de, website: http://www.f-tronic.com/. Personal data is only transferred and processed on servers within the European Union.
    The legal basis for the transferring of personal data is based on your consent in accordance with article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR as provided on our website.
    This service is a plug-in that we need to display all of the content on our website. This plug-in makes our website more attractive and better to use for our visitors.
    You can revoke your consent at any time. You can find more information about revoking your consent either when granting your consent or at the end of this privacy policy.
    You can find more information about the handling of transferred data in the provider’s privacy policy here: https://www.f-tronic.com/privacy-policy.
  • Google
    On our website, we use the Google service provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de@google.com, website: http://www.google.com/. Processing also takes place in a third country for which the Commission has issued no adequacy ruling. Therefore, the level of protection usual under the GDPR cannot be guaranteed during such transfers as it cannot be guaranteed that, for example, the authorities will not access the collected data in the third country.
    The legal basis for the transferring of personal data is based on your consent in accordance with article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR as provided on our website.
    We use Google to be able to load additional Google services on the website.
    You can revoke your consent at any time. You can find more information about revoking your consent either when granting your consent or at the end of this privacy policy.
    You can find more information about the handling of transferred data in the provider’s privacy policy here: https://policies.google.com/privacy.
  • Google APIs
    On our website, we use the Google APIs service provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de@google.com, website: http://www.google.com/. Processing also takes place in a third country for which the Commission has issued no adequacy ruling. Therefore, the level of protection usual under the GDPR cannot be guaranteed during such transfers as it cannot be guaranteed that, for example, the authorities will not access the collected data in the third country.
    The legal basis for the transferring of personal data is based on your consent in accordance with article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR as provided on our website.
    We use Google APIs to be able to load additional Google services on the website. Google APIs is a collection of interfaces for communication between the various Google services used on your website.
    For the processing itself, the service or we collect the following data: IP address
    You can revoke your consent at any time. You can find more information about revoking your consent either when granting your consent or at the end of this privacy policy.
    You can find more information about the handling of transferred data in the provider’s privacy policy here: https://policies.google.com/privacy.
  • Google Fonts
    On our website, we use the Google fonts service provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de@google.com, website: http://www.google.com/. Processing also takes place in a third country for which the Commission has issued no adequacy ruling. Therefore, the level of protection usual under the GDPR cannot be guaranteed during such transfers as it cannot be guaranteed that, for example, the authorities will not access the collected data in the third country.
    The legal basis for the transferring of personal data is based on your consent in accordance with article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR as provided on our website.
    The Google Fonts service is used to load fonts onto our website so we can display an aesthetically improved version of the website.
    You can revoke your consent at any time. You can find more information about revoking your consent either when granting your consent or at the end of this privacy policy.
    You can find more information about the handling of transferred data in the provider’s privacy policy here: https://policies.google.com/privacy.
  • Gstatic
    On our website, we use the Gstatic service provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de@google.com, website: http://www.google.com/. Processing also takes place in a third country for which the Commission has issued no adequacy ruling. Therefore, the level of protection usual under the GDPR cannot be guaranteed during such transfers as it cannot be guaranteed that, for example, the authorities will not access the collected data in the third country.
    The legal basis for the transferring of personal data is based on your consent in accordance with article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR as provided on our website.
    Gstatic is a service used by Google to display static content, to reduce bandwidth usage and load required catalog files in advance.
    You can revoke your consent at any time. You can find more information about revoking your consent either when granting your consent or at the end of this privacy policy.
    You can find more information about the handling of transferred data in the provider’s privacy policy here: https://policies.google.com/privacy.
  • Website-Check Seal
    On our website, we use the Website-Check Seal service provided by Website-Check GmbH, Beethovenstraße 24, 66111 Saarbrücken, Germany, email: support@website-check.de, website: http://www.website-check.de/. Personal data is only transferred and processed on servers within the European Union.
    The legal basis for the transferring of personal data is based on article 6 para. 1 lit f. GDPR, providing authorized interest in the processing. Our legitimate interest lies in pursuing the following purpose.
    The script of Website-Check GmbH is for the technical integration of the Website-Check seal. With this seal we aim to show that we take the topic of data protection very seriously. The transmission of data to Website-Check GmbH takes place for the delivery and presentation of the seal on our site.
    Regarding processing, you have the right to object as laid out in article 21. You can find more information at the end of this privacy policy.
    You can find further information on the handling of transferred data in the provider’s privacy policy here: https://www.website-check.de/datenschutzerklaerung/.
  • YouTube
    On our website, we use the YouTube service provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de@google.com, website: http://www.google.com/. Processing also takes place in a third country for which the Commission has issued no adequacy ruling. Therefore, the level of protection usual under the GDPR cannot be guaranteed during such transfers as it cannot be guaranteed that, for example, the authorities will not access the collected data in the third country.
    The legal basis for the transferring of personal data is based on your consent in accordance with article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR as provided on our website.
    The YouTube service is used to embed videos from the YouTube platform on our website.
    You can revoke your consent at any time. You can find more information about revoking your consent either when granting your consent or at the end of this privacy policy.
    You can find more information about the handling of transferred data in the provider’s privacy policy here: https://policies.google.com/privacy.

Information on the use of cookies

  • What personal data is collected and to what extent is it processed?
    On various pages, we integrate and use cookies to enable certain functionalities of our website and to integrate external web services. Cookies are small text files which your browser can store on your accessing device. These text files contain a character chain which clearly identifies your browser when you return to our website. The process of storing a cookie file is also called “setting a cookie”. Cookies can be set by the website itself, as well as by the external web service. Cookies are set by our website or external web services to maintain the full functionality of our website, to improve user-friendliness or for the purpose to which you have consented. Cookie technology also enables us to recognize individual users from pseudonyms, such as an individual or random ID so that we can offer more individual services. Details are provided in the following table.
  • Legal Basis for the Processing of Personal Data
    Insofar as the cookies are used on the basis of consent in accordance with Art. 6 para. 1 lit. a GDPR, this consent is also considered consent within the meaning of article 25 para. 1 TTDSG for the setting of the cookie on the user's terminal device. If another legal basis is mentioned according to the GDPR (e.g. for the fulfilment of the contract or for the fulfilment of legal obligations), the storage or setting takes place on the basis of an exception in accordance with article 25 para. 2 TTDSG. This exists 'where the sole purpose of storing information on the end-user's terminal equipment or the sole purpose of accessing information already stored on the end-user's terminal equipment is to carry out the transmission of a message over a public telecommunications network' or 'where the storage of information on the end-user's terminal equipment or access to information already stored in the end-user's terminal equipment is strictly necessary for the provider of a telemedia service to be able to provide a telemedia service expressly requested by the user'. The cookie table further down in this section shows which legal basis applies.
  • Purpose of Data Processing
    Cookies are set by our website or external web services to maintain the full functionality of our website, to improve user-friendliness or for the purpose to which you have consented. Cookie technology also enables us to recognize individual users from pseudonyms, such as an individual or random ID so that we can offer more individual services. Details are provided in the following table.
  • Storage Period
    Our cookies are stored in your browser until they are deleted or, if it is a session cookie, until the session has expired. Details are provided in the following table.
  • Objection and Action Options
    You can adjust your browser as desired to prevent the installation of cookies. You can then decide whether to accept cookies on a case by case basis or to generally accept cookies. Cookies can be used for various purposes, such as to recognize that your accessing device is already connected to our website (permanent cookies), or to save the last products you viewed (session cookies). If you have expressly given us your consent to process your personal data, you can revoke this consent at any time. Please note that this does not affect the legality of processing carried out on the basis of this consent prior to revocation.

 

CONSENT (YouTube)

.youtube-nocookie.com

YouTube

The CONSENT cookie is used to store the user’s consent to pass on data to YouTube.

article 6 para. 1 lit.c GDPR (fulfilment of legal obligations)

Approx. 24 months

Cookie banner

LAST_RESULT_ENTRY_KEY

www.youtube-nocookie.com

YouTube

Saves the user settings when retrieving a YouTube video integrated on other websites.

article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR (consent)

Session

Comfort

YouTube

www.youtube-nocookie.com

YouTube

This cookie is required to integrate the YouTube video player on our website and to be able to play YouTube videos on the website. We operate the YouTube player in data-saving mode.

article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR (consent)

Session

Marketing

__csrf_token-4

www.f-tronic.de

Website operator

This cookie protects our website. The cookie protects against and prevents spam/bot attacks.

article 6 paragraph 1 f of the GDPR (legitimate interests)

Session

Security

nocache

www.f-tronic.de

Website operator

This cookie ensures management of the website cache to optimally speed up the website.

article 6 paragraph 1 f of the GDPR (legitimate interests)

Session

Comfort

session-4

www.f-tronic.de

Website operator

This cookie is only stored until your browser is closed. Once your browser session ends, this cookie is deleted.

article 6 paragraph 1 f of the GDPR (legitimate interests)

Session

Session

x-cache-context-hash

www.f-tronic.de

Website operator

This cookie saves a hash value for the desired customer target group.

article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR (consent)

Session

Configuration

x-ua-device

www.f-tronic.de

Website operator

This cookie is used to establish what screen resolution the website should be displayed in for the visitor. It helps to adapt the website to the end device and make the content accessible to the visitor in the best way possible.

article 6 paragraph 1 f of the GDPR (legitimate interests)

Session

Fundamental functionData Security and Data Protection, Email Communication

Your personal data is protected from third party access by technical and organizational measures during collection, storage and processing. We cannot guarantee complete data security during the transfer of unencrypted email communication to our IT systems, so we recommend sending confidential information via encrypted communication or post.

Automatic Email Archiving

  • Scope of the Processing of Personal Data
    We hereby expressly inform you that our email system has an automated archiving process. All incoming and outgoing emails are archived digitally in a way that prevents editing.
  • Legal Basis for the Processing of Personal Data
    article 6 paragraph 1 c of the GDPR (legal obligation). The legal obligation relates to the upholding of tax law and commercial law (e.g. sections 146 and 147 of the AO and sections 238 and 257 of the HGB).
  • Purpose of Data Processing
    The purpose of archiving is to comply with tax regulations (e.g. sections 146 and 147 of the AO - obligation to store emails of relevance to tax law) and commercial trade regulations (e.g. sections 238 and 257 of the HGB - obligation to archive business correspondence).
  • Storage Period
    Our email communication is stored until the end of statutory retention periods under tax law and commercial law. Storage periods may be up to 10 years.
  • Objection and Deletion Options
    You can object to processing at any time in accordance with article 21 of the GDPR and request the deletion of data under article 17 of the GDPR. In the following part of this Privacy Policy, you can read about your rights and how to exercise them.
  • Handling of Application Documents
    Should you have any questions regarding our email archiving system, please contact our data protection agent. We would also like to inform you that we only consider application documents in PDF format. Zipped files (WinZip, WinRAR, 7Zip, etc.) are filtered out by our security systems and not delivered. We do not consider applications in Word format and other formats, and delete these without reading them. Please note that unencrypted application documents sent by email may be opened by third parties before they reach our IT systems. We assume that we are also allowed to answer unencrypted application emails without the use of encryption. If you do not consent to this, please mention this in your application email.

Right to Information and Correction Requests - Deletion & Restriction of Data - Revocation of Consent - Right to Object

Right to Information

You have the right to request a confirmation as to whether we process your personal data. If that is the case, you have a right of access to the information as specified in article 15 paragraph 1 of the GDPR, provided that the rights and freedoms of other persons are not affected (see article 15 paragraph 4 of the GDPR). We will gladly also provide you with a copy.

Right to Correction

According to article 16 of the GDPR, you have the right to have any incorrect personal data (such as address, name, etc.) stored by us corrected at any time. You can also demand that any incomplete information we have stored about you is completed. We will make the respective adjustments promptly.

Right to Deletion

According to article 17 paragraph 1 of the GDPR, you have the right to have your personal data deleted

  • if this data is no longer required;
  • if, due to the revocation of your consent, the legal basis for the processing has lapsed without replacement;
  • if you have lodged an objection to the processing and there are no legitimate reasons for the processing;
  • if your data has been processed unlawfully;
  • if a legal obligation so requires or a collection pursuant to article 8 paragraph 1 of the GDPR has taken place.

The right does not exit if, pursuing to article 17 paragraph 3 of the GDPR,

  • the processing is necessary for the exercise of the right to freedom of expression and information;
  • your data was collected on the basis of a legal obligation;
  • the processing is necessary for reasons of public interest;
  • the data is necessary for the assertion, exercise or defense of legal claims.

Right to Restrict Processing

According to article 18 paragraph 1 of the GDPR, you have the right in individual cases to request that the processing of your personal data be limited.

This is the case if

  • you dispute the correctness of the personal data;
  • the processing is unlawful but you do not agree to deletion;
  • the data is no longer needed for the purpose of processing, but the data collected is being used to assert, exercise or defend legal claims;
  • an objection has been filed against the processing as per article 21 paragraph 1 of the GDPR and it is not yet clear which interests prevail.

Right of Revocation

If you have given us your express consent to process your personal data (article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR), you can revoke this consent at any time. Please note that the legality of processing carried out on the basis of this consent up to the point of revocation is unaffected.

Right to Object

According to article 21 of the GDPR, you have the right to object at any time to the processing of personal data concerning you which has been collected on the basis of article 6 paragraph 1 f (within the scope of a legitimate interest). You only have this right if there are special circumstances against storage and processing.

How Can You Exercise Your Rights?

You can exercise your rights at any time by using the contact details below:

f-tronic GmbH
Zum Gerlen 21-25
66131 Saarbrücken
Germany
Email: info@f-tronic.de
Tel: +49 689394830
Fax: +49 6893948394 

Right to Data Portability

According to article 20 of the GDPR, you have the right to the transfer of personal data concerning you. We provide this data in a structured, standard, machine-readable format. The data can be sent either to yourself or to a responsible party designated by you.

On request, as per article 20 paragraph 1 of the GDPR, we will provide you with the following data:

  • Data collected on the basis of explicit consent according to article 6 paragraph 1 a of the GDPR or article 9 paragraph 2 a of the GDPR;
  • data collected by us as per article 6 paragraph 1 b of the GDPR in the context of existing contracts;
  • data processed by way of an automated procedure.

We will transfer the personal data directly to a responsible person of your choice insofar as this is technically feasible. Please note that we are not allowed to transfer data that violates the freedoms and rights of other persons according to article 20 paragraph 4 of the GDPR.

Right to Complain to a Supervisory Authority under article 77 paragraph 1 of the GDPR

If you suspect that your data has been processed unlawfully on our website, you can of course independently initiate judicial clarification at any time. Furthermore, other legal options are open to you. Regardless, article 77, paragraph 1 of the GDPR grants you the opportunity to contact a supervisory authority. The right to complain in accordance with article 77 of the GDPR is available to you in the EU state of your residence, work and/or where the alleged violation took place, i.e. you can choose the supervisory board to contact from one of the locations outlined. The supervisory authority to whom the complaint was submitted will then inform you of the status and results of your submission, including the possibility of legal aid in accordance with article 78 GDPR.

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© DURY LEGAL Rechtsanwälte – www.dury.de

© Website-Check GmbH – www.website-check.de